Frequently Asked Questions
Everything you need to know about our timeless collections and services.
What materials are used in Agapée jewelry?
Our pieces are crafted using high-quality materials, primarily focused on 18k gold-plated brass and sustainable sterling silver, ensuring durability and a luxurious finish.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries, depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.
Is your jewelry water-resistant?
While our gold plating is designed to be long-lasting, we recommend removing your jewelry before swimming, showering, or applying perfumes to maintain its original luster.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer a warranty on your products?
Yes, every Agapée piece comes with a one-year warranty covering any manufacturing defects from the date of purchase.